Tag: Office Management

The objective of this course is to provide concepts and practices of office management to the students. After the completion of this course, the students will have understanding on organizations and the office layout management, procedures and methods of the office system, personnel system, record management and the application of scientific methods and IT in organization.

Contents

1. Introduction
   • Concept and importance of Office Management
   • Organization and employees
   • Organizational charts
   • Functions of office manager
   • Office accommodation
   • Physical conditions: Office furniture and lay-out
2. Public relations
   • Concept and importance
   • Tools of public relations: Press release, press conference, interaction and discussion
   • Role and duties of spokespersons
   • Right to information with reference RTI Act
3. Office System
   • Office procedures,
   • Operation & Maintenance (O & M)
   • Work charts, Minutes, Work measure, production and control, Office machines,
   • Application of IT
4. Record Management
   • Records administration
   • Indexing
   • Filling system and its equipment
   • Hard copy and soft records
5. General Services
   • Communication system
   • Online operation
   • Outward mail and postal services
   • Correspondence
   • Office stationery
   • Prevention of fraud
   • Report writing

References

• Arora, S.P. (1980). Office Organization and Management. New Delhi: Vikash Publishing House Pvt. Ltd.
• Chopra, R.K & Gauri, Priyanka (2015). Office Management. Mumbai: Meena Pandey for Himalaya Publishing House.