Tag: Public Hearing

Categories
Seventh Semester

BPA 432: Recent Trends in Public Management

This course intends to know students about new issues in public affairs management at present.

Contents

  1. Reforms in Public Sector: Background of Public Sector activities, Failure of Traditional Public Sector, Principal Agent Theory, Public Choice Theory, Institutional Theory
  2. Public Sector: Management by Objective, Management by Result, Corruptions in Public Sector, Problems and challenge in Public Sector, Solution of Problems and challenge in the Public Sector
  3. Public Sector Management: Office Management, Complain Management, Public hearing, Mobile Service, Citizen Charter
  4. New Public Management: Concept, Characteristics, Need, Strength and weaknesses; Application of New Public Management
  5. Marketing of Public Sector: Liberalization, Globalization and Privatization, Public Privatization partnership, Effective Service Delivery, Total Quality management, Constraints of Marketing Public Services

References

  • Bangural, Y. and George A.L. (2007). Public Sector Reform in Developing Countries. Palgrave Macmilan.
  • Brendan, C.N. (2001). Public Sector Reform: An International Perspective. Palgrave Macmillan.