Seventh Semester

BPA 431: E-Governance

The objective of this course is to familiarize students with concepts of e-governance that how the public services are exchanged between public institutions and citizens.


  1. Introduction: E-governance, meaning and significance, E-Government: meaning, Difference between e-governance and e-government. Role of e-governance in Public Administration, E-commerce and E-governance
  2. ICT in Governance: Infrastructure required – Software, Hardware, Manpower, Report generated, Technology – Identification, Information Security, Digital signature, cyber attacks and detection; Information source, Information management, Information manipulation, Reporting, Information dissemination, service delivery; Implementation of e-governance, Barriers and techniques for avoiding failure
  3. Models of e-governance: Stages of development: Computerization, networking, online presence, interactivity, transaction, total integration, e-democracy; Theoretical models: Managerial Model, Consultative model, Deliberative participatory model; Information Flow model and applications: G2G, G2C, C2G, G2B, B2G, G2B2C; Types of information and the models used: Ordinary information, Critical value information, Comparative analysis model, Mobilization and Lobbying model; Model according to population of service receivers: Broad-casting /multi-casting/uni-casting model
  4. Policy of e-governance: Information policy, Right to information act. Good governance act. Cyber laws
  5. Challenges of e-governance in Nepal


  • Chatillon, G., 2004, Electronic Government in France, in Martin Eifert and Jan Ole Puschel, (Eds), National Electronic Government. Routledge: New York.
  • E-governance for citizen empowerment, National Informatics center, India
  • Good Governance Act, Nepal Law Commission
  • ICT Rules and Regulation, Nepal Law Commission
  • Pankaj Sharma, E-governance, APH publishing, India
  • Right to information Act, Nepal Law Commission