Categories
Fifth Semester

BPA 413: Office Management

The objective of this course is to provide concepts and practices of office management to the students. After the completion of this course, the students will have understanding on organizations and the office layout management, procedures and methods of the office system, personnel system, record management and the application of scientific methods and IT in organization.

Contents
  1. Introduction
    • Concept and importance of Office Management
    • Organization and employees
    • Organizational charts
    • Functions of office manager
    • Office accommodation
    • Physical conditions: Office furniture and lay-out
  2. Public relations
    • Concept and importance
    • Tools of public relations: Press release, press conference, interaction and discussion
    • Role and duties of spokespersons
    • Right to information with reference RTI Act
  3. Office System
    • Office procedures,
    • Operation & Maintenance (O & M)
    • Work charts, Minutes, Work measure, production and control, Office machines,
    • Application of IT
  4. Record Management
    • Records administration
    • Indexing
    • Filling system and its equipment
    • Hard copy and soft records
  5. General Services
    • Communication system
    • Online operation
    • Outward mail and postal services
    • Correspondence
    • Office stationery
    • Prevention of fraud
    • Report writing
References
  • Arora, S.P. (1980). Office Organization and Management. New Delhi: Vikash Publishing House Pvt. Ltd.
  • Chopra, R.K & Gauri, Priyanka (2015). Office Management. Mumbai: Meena Pandey for Himalaya Publishing House.
Categories
Sixth Semester

BPA 421: Research Methods in Public Administration

The objective of this course is to familiarize students with the principles and procedures of research and to enhance their knowledge to conduct research works in the fields of social sciences.

Contents
  1. Introduction
    • Concept of Research
    • Nature and Objectives of Research
    • Characteristics of Research
    • Significance of Research
  2. Fundamentals of Research
    • Concept of research problem and literature review
    • Concept of variables
    • Concept of measurement
    • Research methods: Descriptive, explanatory and exploratory
    • Technical aspects of research such as citing reference, bibliography and annex
  3. Data collection methods in social sciences
    • Data and its types: Quantitative, qualitative, chronological and geographical
    • Data collection methods
    • Schedule: Concept, purpose, type, importance, merits and demerits
    • Questionnaire: Concept, purpose, types, importance, merits and demerits
    • Interviews: Concept, purpose, types, importance, merits and demerits
    • Observation Methods: Concept, purpose, types, importance, merits and demerits
  4. Sampling Methods
    • Concepts, meaning, significance
    • Types of sampling
  5. Proposal and Report Writing
    • Concept, function, type, purpose and steps of writing reports
    • Steps of writing academic proposal
    • Features (qualities) of a good academic proposal
    • Features (qualities) of a good academic report
References
  • Acharya, Balaram (2064). Anusandhan Paddhati Tatha Prtibedan Lekhan. Kathmandu: National Book center
  • Adhikari, Ganesh Prashad (2003). Social Research for Thesis writing. Kathmandu: Investigation Nepal.
  • Baskota, Suman (2061). Research Methodology. Kathmandu: New Hira Books Enterprise.
  • Bhanadari,, Dila Ram (2012). Research Methodology. Kathmandu: Dhaulagiri Books and Stationery.
  • Creswell, Hohn W. (2009). Research Design: Qualitative, Quantitative and Mixed Methods Approches. New Delhi: Sage Publications Pvt. Ltd.
  • Joshi, Puspa Raj (2003). Research Methodology. Kathmandu: Buddha Academic Publishers and Distributers Private Ltd.
  • Joshi, Puspa Raj (2064). Anusandhan Paddhati. Kathmandu: Buddha Academic publishers and Distributors.
  • Kerlinger, Fred.N . (2000). Foundations of Behavioural Research. Delhi:Surjeet Publications.
  • Khati, Radhaber D. (2006). Introduction to Research Methods. Kathmandu: Thirdeye Publishers
  • Kothari, C.R. (2010). Research Methodology: Methods and Techniques. NewDelhi: New Age International Private Limited.
  • Kuhan, Thomas S. (1970). The Structure of Scientific Revolutions. USA: International Encyclopedia of Unified Science.
  • Pant, Prem Raj (2016). SocialScience Research and Thesis Writing. Kathmandu: Buddha Publication.
  • Sharma Puspa Raj (2064). Research Methodology With SPSS: Useful Thesis, Project Work and Report Writing.
  • Sharma, BAV, Prashad, Ravindra & P. Shatyanaryan (1989). Research Methodology. New Delhi: Sterling Publishers Private Limited.
  • Young, Pauline V. (1982). Scientific Social Survey and Research. New Delhi: Prentice-Hall of India Private Limited.